Job Vacancies
Why not join our team?
Are you ready to take the next step in your career? At The Mid-Norfolk Railway, we’re always looking for talented, passionate individuals to join our team. Whether you’re an experienced professional or just starting out, we offer exciting opportunities in a dynamic and supportive work environment.
Explore Our Job Openings
Browse our latest job vacancies and find the perfect role that matches your skills and ambitions. We offer competitive benefits, professional growth opportunities, and a company culture that values innovation, teamwork, and excellence.
Join us and be part of something great!
Senior Catering Assistant
The Senior Catering Assistant supports the delivery of high-quality food and beverage services at the heritage railway, ensuring a welcoming and efficient experience for all visitors. Working under the direction of the Catering Manager, the role involves food preparation, customer service, cleaning, and assisting with the day-to-day running of catering outlets, on train catering and preparation for special events.
· Reports to: Catering Manager
· Budget responsibility: Reacting to labour costs in line with the needs of the business
· Decision-making: Routine operational decisions within clearly defined guidelines
· Reporting frequency: Day-to-day reporting to the Catering Manager or nominated supervisor.
Key Areas of Responsibility
· Customer Service: Provide friendly, efficient, and professional service to all visitors.
· Food Preparation: Preparing and delivering the food offering, following health, and hygiene procedures
· Cleaning & Hygiene: Follow correct hygiene and cleaning procedures to ensure high standards of cleanliness in all catering, serving and seating areas.
· Stock & Supplies: Assist the catering manager to ensure appropriate storage of food and catering supplies, stock rotation, restocking and monitoring stock levels, reporting any shortages.
· Teamwork: Maintain a professional working relationship with staff and volunteers to support smooth catering operations.
· Health & Safety: Follow all relevant food hygiene, health and safety, and allergen procedures and undertake all mandatory training.
· Other Duties: Assist the catering manager with administrative tasks such as stocktaking, record keeping and procurement as required.
Experience
Experience in a customer-facing role, ideally in catering, hospitality, or retail.
Experience in a commercial kitchen.
Type of knowledge areas:
Basic food hygiene awareness - Level 2 Food Hygiene Certificate (or willingness to obtain within 3 months of starting work)
Skills:
Ability to work as part of a team in a busy environment.
Friendly and professional attitude toward customers
Good communication skills
Personal qualities:
Approachable demeanor and positive attitude
Flexible and adaptable to changing priorities.
Reliable and conscientious.
Other factors:
Willingness to undertake cleaning and manual tasks.
Flexibility to work weekends, holidays, and occasional evenings.
Driving license, as occasional work may be required be at County School tearoom.
Benefits:
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Company events
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Discounted or free food
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Employee discount
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Flexitime
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On-site parking
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Transport links
To apply please send your CV and a covering letter to catering@mnr.org.uk
Trustee / Director
Are you passionate about preserving the past while shaping the future? Join Mid Norfolk Railway and play a vital role in protecting and promoting heritage railways for generations to come.
As a Trustee/Director, you won’t just sit at the table—you’ll help steer the journey. Working alongside a committed board, you’ll use your skills and judgement to:
• Champion the railway’s mission for public benefit
• Ensure strong governance and legal compliance
• Make decisions in the charity’s best interests
• Safeguard resources and support sustainable growth
• Hold leadership to account and ensure transparency
More than a role—it’s a platform.
You’ll act as an ambassador, building connections, raising awareness, and contributing to the national effort to protect and restore heritage railways.
Who We’re Looking For
Essential:
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A genuine passion for heritage railways
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Time and commitment beyond board meetings
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Strategic thinking and sound judgement
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Confidence to contribute ideas in a collaborative environment
Desirable:
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Charity or organisational experience
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Strong networks and willingness to use them
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Strategic leadership experience
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Financial awareness
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Confidence to challenge and support management
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Enthusiasm for representing the railway at events
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Creative, dynamic thinking to move ideas forward
For more information on how to apply via our nomination process please email Ken Barnes, Company Secretary
Email secretary@mnr.org.uk
Please note, this is an unpaid, voluntary role. Nominations must arrive no later than 1 June 2026.
Operations Manager
The Mid-Norfolk Railway is seeking an experienced and motivated Operations Manager to lead the safe, efficient, and effective day-to-day running of railway operations across our heritage line.
This is a key role within the organisation, overseeing day-to-day operations, managing safety-critical processes, and supporting the staff and volunteers who keep the railway running.
Working as part of the Management Team, you’ll play a vital role in maintaining high operational standards and help shape the future of our heritage railway.
About the Role
As Operations Manager, you will take lead responsibility for operational delivery and safety management within the Operations Department. You will oversee rostering, operational planning, competence management, and the development of staff and volunteers across a range of safety-critical roles.
You will work closely with internal departments, external industry partners, and railway regulators to ensure services operate safely, professionally, and in compliance with all relevant railway standards and procedures.
This is an exciting opportunity for an experienced railway operations professional who thrives in a dynamic environment and is passionate about heritage railways and volunteer development.
Salary Range: £36,123.13 – £41,200 dependent on experience
Key Responsibilities
● Lead and manage operational safety processes, including RAMS, risk assessments, incident investigations, and safety documentation
● Coordinate the day-to-day operational delivery of train services
● Manage operational rostering and resource planning
● Oversee recruitment, training, competence management, and ongoing development of operational volunteers
● Produce and manage operational notices and working timetables
● Maintain operational records, certifications, and departmental documentation
● Support and motivate teams to deliver strategic objectives and high operational standards
● Work collaboratively with internal departments including T&RS, P-Way, S&T, Commercial, and Station Teams
● Liaise with external organisations including Network Rail, Train Operating Companies, ORR, and RAIB
● Contribute to wider organisational leadership and operational improvement initiatives
About You
We are looking for someone with strong operational leadership experience within a railway
or other safety-critical environment.
You will ideally have:
Essential
● Proven experience in heritage or mainline railway operations
● Experience leading teams in safety-critical environments
● Strong planning, coordination, and operational problem-solving skills
● Experience managing volunteers and coordinating across multiple departments
● Knowledge of railway safety regulations and safety management systems, including ROGS and RM3
● Experience producing RAMS, operational notices, and working timetables
● Recognised competence in a railway safety-critical role (e.g. Guard, Signalman, Responsible Officer)
● Full UK Driving Licence
● Excellent communication and interpersonal skills
● A calm, adaptable, and safety-focused approach
Desirable
● IOSH, NEBOSH, or equivalent Health & Safety qualification
● Experience with railway rostering and training systems
● Budget management and operational planning experience
● Experience in incident investigation processes
● Experience or knowledge of the Heritage Operations Processing System
What We’re Looking For
The successful candidate will be:
● A confident and supportive leader
● Highly organised and self-motivated
● Passionate about safety and operational excellence
● Committed to developing staff and volunteers
● Comfortable working in both office and operational railway environments
● Willing to work weekends, evenings, and public holidays when required
● Able to provide cover in safety-critical roles where competent
Apply Now
If you have the operational expertise, leadership capability, and passion to help drive the continued success of the Mid-Norfolk Railway, we would love to hear from you.
To apply, please submit your CV and covering letter outlining your suitability for the role to jobs@mnr.org.uk prior to the closing date of 29th May 2026.